We want every player to enjoy ebaji safely. Use our tools to stay in control of your time, budget, and play — because fun should always come first.
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ebaji is strictly for adults aged 21 and above. Gambling involves financial risk. If you feel gambling is affecting your life, please use our support tools or contact us immediately.
Our Commitment to You
ebaji is built for Bangladeshi players who want a safe, fair, and genuinely entertaining experience. We believe that gambling is a leisure activity — a form of entertainment, not a way to earn income or solve financial problems. That belief shapes everything about how we operate, from the tools we give you to control your play, to the way we respond when a player needs help.
Responsible gaming at ebaji is not a compliance box we tick — it is a live set of tools, policies, and trained support staff available 24/7. Whether you want to set a budget ceiling, take a short break, or permanently close your account, our platform gives you full control, immediately, without requiring you to explain yourself to anyone. Every tool listed on this page is available directly from your account settings once you are logged in.
ebaji never contacts players to encourage increased spending, bonus activation, or return visits if a player has activated responsible gaming limits or self-exclusion. Marketing communications are automatically suspended for players with active limits or exclusions.
Your Responsible Gaming Toolkit
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Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit. Reductions take effect immediately.
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Loss Limits
Cap the amount you can lose within a set timeframe. Once hit, no further wagers are accepted until the period resets.
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Session Reminders
Get on-screen alerts after a set play duration so you always know how long you have been playing.
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Self-Exclusion
Temporarily suspend or permanently close your account. Login access is revoked instantly and all marketing is paused.
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Reality Check
Periodic pop-up summaries show your session time and net balance so you can make informed decisions mid-session.
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Account History
Full transaction and betting history is available in your account at any time, giving you a clear picture of your activity.
Deposit Limits in Detail
A deposit limit is a ceiling on the amount of money you are permitted to transfer into your ebaji account within a given time period. Deposit limits are one of the most effective tools for staying within a personal entertainment budget, because they prevent overspending at the point of funding rather than after the fact. You can set a deposit limit from your account settings at any time, without contacting support.
Daily deposit limit: the maximum you can deposit within a single calendar day (midnight to midnight, Bangladesh Standard Time).
Weekly deposit limit: the maximum you can deposit across a rolling 7-day window. This is useful if your spending tends to cluster on weekends or around match days.
Monthly deposit limit: the maximum you can deposit across a rolling 30-day window. A monthly limit is ideal for players who set a fixed monthly entertainment budget.
When you reduce a deposit limit, the new lower limit takes effect immediately. When you request an increase to a deposit limit, there is a mandatory 24-hour cooling-off period before the higher limit becomes active. This protects you from impulsive decisions made during a heated gaming session.
Loss Limits
A loss limit caps the total amount you can lose within a defined time period. Unlike a deposit limit — which restricts funding — a loss limit tracks your net gaming losses directly. Once your cumulative losses for the defined period reach the limit you have set, the platform will automatically block further real-money wagering until the period resets. Loss limits can be set for daily, weekly, or monthly windows, and may be combined with a deposit limit for maximum budget control.
Setting a loss limit is a particularly powerful tool during cricket season, T20 tournaments, and BPL matches, when the excitement of the game can make it easy to chase losses. ebaji recommends all players set at least a weekly loss limit before placing their first bet, regardless of their experience level or budget size.
Time-Out and Session Reminders
Losing track of time is one of the most common ways recreational gambling can escalate beyond intentions. ebaji provides two complementary tools to help you stay aware of how long you have been playing and to take breaks when you need them:
Session reminders: set a reminder to appear after 30, 60, or 90 minutes of continuous play. The reminder appears as an on-screen notification showing your session duration and your net balance for that session, giving you a moment to pause and make a conscious decision about whether to continue.
Time-out (cooling-off period): take a structured break from the platform for 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account remains open and your balance is safe, but you cannot log in to place bets or make deposits. A time-out is reversible — once the period expires, access is automatically restored.
Reality check pop-ups: enable periodic on-screen summaries during active game sessions that display your session start time, total time played, and net session result. These pop-ups are dismissible but serve as a structured nudge to stay in control of your experience.
Self-Exclusion
Self-exclusion is the strongest responsible gaming tool available on the ebaji platform. It is designed for players who feel that they need a complete break from gambling — whether that is a defined temporary period or a permanent decision. There are two forms of self-exclusion available:
Temporary self-exclusion allows you to suspend your account for a period of your choice, with a minimum of 24 hours and a maximum of 12 months. During the suspension period, you cannot log in, deposit, withdraw, or place bets. All promotional and marketing communications from ebaji are immediately suspended. Your account balance is securely held and will be available for withdrawal once the exclusion period ends and your identity has been re-verified. Temporary self-exclusion can be set directly from your account settings without contacting support.
Permanent self-exclusion closes your ebaji account with no possibility of reopening. Once permanent exclusion is confirmed, your account is closed, your balance is returned to your registered payment method following KYC verification, and your personal data is handled according to our Privacy Policy. Permanent self-exclusion cannot be reversed under any circumstances. If you are considering permanent exclusion, please contact the ebaji support team first — our team can help you explore all available options before you make a final decision.
Recognising Signs of Problem Gambling
Problem gambling can develop gradually. It does not always look like the dramatic scenarios often shown in movies or on social media. For many players in Bangladesh, the early signs are subtle — a slight increase in session time, a growing tendency to chase a loss after a bad cricket bet, or a feeling that a win will solve a financial worry. Knowing the warning signs early makes it much easier to take action before the situation becomes serious. Below are some of the most common indicators that gambling may be moving beyond healthy entertainment:
⚠️Spending more money on gambling than you originally planned, or depositing again immediately after losing.
⚠️Feeling a strong urge to 'win back' losses rather than accepting them as the normal cost of entertainment.
⚠️Gambling to escape stress, anxiety, boredom, or personal problems rather than for entertainment.
⚠️Lying to family members or friends about how much time or money you spend on gambling.
⚠️Neglecting work, study, family responsibilities, or social activities because of time spent gambling.
⚠️Borrowing money, selling belongings, or using savings intended for household expenses to fund gambling.
⚠️Feeling irritable, restless, or anxious when not gambling, or when trying to reduce or stop gambling.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use ebaji's self-exclusion or time-out tools immediately, and to reach out to the ebaji support team. You do not need to be in crisis to ask for help — reaching out early is always the right decision.
Our 21+ Age Policy
ebaji is strictly an adults-only platform. Players must be 21 years of age or older to register an account, make a deposit, or place any bet on the ebaji platform. This age restriction reflects both our legal obligations and our genuine commitment to keeping gambling away from young people who are not yet equipped to make responsible decisions about financial risk.
Age verification is a mandatory step in the ebaji account registration process. You will be asked to provide your date of birth at registration, and KYC identity verification — which confirms your age against a government-issued document such as your Bangladesh National Identity Card (NID) or passport — is required before your first withdrawal is processed. Accounts where the age verification process reveals that the holder is under 21 will be immediately closed and any deposited funds returned.
If you are a parent or guardian and you are concerned that a person under 21 in your household has accessed or may be able to access the ebaji platform, please contact our support team immediately using the email address in the footer of this page. We will respond promptly and take immediate action to investigate and restrict access.
Keeping Gambling Enjoyable
For the vast majority of ebaji players, gambling is exactly what it should be — a fun, social, and occasionally thrilling form of entertainment. Whether you enjoy betting on Bangladesh Tigers cricket matches, spinning slots between BPL fixtures, or testing your strategy at a live casino table, ebaji is designed to make those moments enjoyable. The following practical tips help keep gambling in that healthy space:
Set a fixed entertainment budget before you start each session and treat it as the full cost of your evening's fun — win or lose.
Never gamble with money you need for rent, food, bills, school fees, or any other essential expense. Only gamble with money you can genuinely afford to lose.
Take regular breaks. Step away from the screen every hour, even during a winning streak. A short break refreshes your judgment and helps you play with a clear head.
Do not gamble when you are tired, upset, stressed, or under the influence of alcohol or any substance. Your decision-making quality drops significantly in these states.
Think of winnings as a bonus, not income. Do not plan your personal finances around gambling wins. Gambling outcomes are determined by RNG systems and statistical probability — no betting system or strategy guarantees a consistent profit over time.
Gambling should add excitement to your life, not dominate it. If you find that you are thinking about gambling during work, family meals, or while trying to sleep, that is a sign worth paying attention to. Use ebaji's session reminder and time-out tools to reset your relationship with the platform.
Get Support — We Are Here to Help
If you feel that gambling is becoming a problem — or if someone close to you has raised concerns about your gambling — please do not wait. Reaching out is a sign of strength, not weakness. The ebaji support team is available 24/7 and is trained to listen without judgment, help you activate protective tools immediately, and guide you toward the right next step. All communications about responsible gaming are treated with complete confidentiality.
To contact our responsible gaming team, use the support email address shown above. Please mention in your message that your inquiry relates to responsible gaming so that it is routed to the specialist team without delay. You may also activate deposit limits, loss limits, time-out, or self-exclusion directly from your account settings at any time without needing to contact us first.
Play Smart. Stay in Control.
Have questions about your account limits or need help activating a tool? Visit our FAQ or learn more about ebaji on the About Us page.